Orders

Orders are created once full payment has been received.
Every purchase is followed by a confirmation email and a tax invoice.

Shipping

All original artworks over 40 cm x 40 cm are professionally packed and shipped using LogiArt (Australia only), Pack n Send or TNT. You receive live tracking, insurance, updates, door-to-door service and a signature on delivery.

Prints, merchandise and smaller items are shipped via Australia Post with tracking.

Orders take 2–3 days to process unless otherwise stated.
Delivery time is typically 3–18 days, depending on location.

Please provide a valid street address. We do not ship to PO Boxes.
To avoid delays, street addresses must be submitted in English.

International Art Buyers (Outside of Australia)

Your artwork is securely packed and shipped using Pack n Send Australia.
A live tracking number will be provided so you can follow every stage of transit.

Import Duties

All import duties, tariffs and charges are the responsibility of the buyer. Please check your country's requirements before purchasing.

Loss or Damage in Transit

In the rare event of loss or damage, Beobe will lodge the insurance claim and apply the payout to create a replacement artwork.
To date, no artwork has ever been lost or damaged in transit.

Cash refunds are not available for change of mind, loss or damage.

A new artwork will be created at no cost, and in consultation with you. It may be a rendition or a different piece, but it will match the original in size, value and character.
Shipping fees apply for the replacement.

If your frame is damaged in transit, please take a photo of the damage and email Bridie within 3 business days at info@beobe.com.au

Together, we will work out appropriate compensation for the damaged frame.

Shipping Zones

We currently ship to the following regions:

• Zone 1: New Zealand
• Zone 2: China
• Zone 3: Rest of Asia
• Zone 4: USA and Canada
• Zone 5: Pacific Islands
• Zone 6: UK and Ireland
• Zone 7: Major Europe

Payment

We accept Mastercard, Visa and PayPal.

Contact Support

If your shipment is delayed or you need assistance, please email info@beobe.com.au
We respond to all enquiries within 24 hours during business hours: Monday–Friday, 10:00–16:00.
You can also contact us by phone on +61 422 641 064.

Copyright

All artwork by Bridie O’Brien is protected by Australian and international copyright laws.

Any unauthorised use, manipulation or reproduction is strictly prohibited and may result in legal action.