Privacy Policy

Beobe ( I, we, us or our) are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) in the Privacy Act and other applicable legislation, such as the Spam Act, and the Do Not Call Register Act.

Should we ask you to provide certain information by which you can be identified when using our website, then you can be assured that it will only be used in accordance with this privacy statement. Beobe may change this policy from time to time by updating this page.

What do we collect?

We may collect the following information:

• Name
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

The personal information we collect about you depends on the dealings you have with us.

• Make an in-store purchase; we may collect your credit card, identity and transaction details, your name, contact details and delivery address. We do not store your financial information.
• Provide details to join special mailing lists or databases; if you'd like to receive information about, for example, certain products or ranges, we may collect your name, contact details, date of birth and information about your preferences.
• Make a purchase online or when you otherwise set up an online account; we will collect your name, contact details, order details, credit card details, delivery address. We may also collect your date of birth and gender.
• Provide information via social media pages; which we may develop or post to, such as providing your name or contact details via our Facebook and Instagram accounts or other social media sites or apps.
• Attend one of our functions or events; we will collect your name, contact details and dietary and accessibility requirements.
• Enter a competition or complete a survey in online or printed format; we may collect your name and contact details along with your merchandise or services preferences and feedback
• Send us an enquiry or provide us with feedback through our online form or via our Customer Service Team; we will collect your name, contact details, details of your enquiry or feedback and information about our response
• Submit a sponsorship or partnership application; we will collect the information you include in your proposal.

We only collect sensitive information where it is reasonably necessary for our functions or activities and either you have consented, or we are required or authorised by law to do so.

What do we do with your private information?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• To improve our products and services
• We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting using the email address that you have provided
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

Your Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What are cookies? Are they chocolate?

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, and the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites. Such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. We link to sites such as Facebook and Instagram.

The handling of personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@beobe.com.au

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties who we think you may find interesting, if you tell us that you wish this to happen.

You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us at info@beobe.com.au. We will arrange a copy to be sent to you.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at info@beobe.com.au. We will promptly correct any information found to be incorrect.